Must Read

Indian BFSI industry: Surviving the age of disruption

With Indian banks integrating with the global markets, it’s imperative to have timely insights from market and ...

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Indian banking sector bets big on biometrics

Forget your password and complicated bank forms. Indian banks are presenting a whole new range of biometrics for hassle-free transactions.

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Banking: Will digitization help recover from 2016’s aftershocks?

As digitization takes center stage, Indian banks have plans up their sleeve for the year ahead. Experts highlight their initiatives.

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Thought Leaders Views

Going beyond transactions: CTO’s role in new age banking

As the Indian BFSI sector aligns itself to the digital agenda, CTOs need to get the core systems in place before focusing on front end interfaces.

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Pavan Duggal on why Indian banks lose the security plot

Indian banks just can't seem to get their act together when it comes to enforcing cybersecurity protocols. What ...

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India debit card hack aftermath—will transparency set in?

The RBI might have mandated the disclosure of hacks but why did it take so long to reveal this breach and why are the ...

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Feature

Banking bots highlight conversational commerce trend

Western Union has built a chatbot that lets consumers wire money by conversing with a digital assistant in Facebook Messenger.

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Case Study

Indiabulls automates loan disbursal

Here's how Indiabulls Housing Finance automated its loan disbursal process and pushed up the productivity of its sales force by 50 percent.

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